Support Site User Guide

Zoom Window Out
Larger Text | Smaller Text
Hide Page Header
Show Expanding Text
Printable Version
Save URL

Navigation: Remote Access > RAv3 End-User Guide > Remote access connections

AnyConnect

This section of the guide is out of date.

Freedom2Roam has now been released and replaces RAv3. Guidance on using Freedom2Roam is available here.

For the majority of users, the AnyConnect icon will not appear as it contains functionality that should be restricted to technically advanced users only.

If AnyConnect is enabled, you will be required to install a Cisco client application on your computer for the connection to work. This is done automatically when you click Start AnyConnect.

If you are using an Apple computer running OS X then please be aware that Cisco's AnyConnect client no longer supports versions prior to 10.6 (Snow Leopard).

There is a free version of AnyConnect available for devices running iOS (including iPhone, iPad and iPod Touch) which can be downloaded via the Apple App Store.

Windows users wishing to run AnyConnect should first ensure that the remote access site is added to your Safe Sites in Internet Explorer.

Installing the VPN client (automatically)

Once you click on Start AnyConnect, the system automatically searches for the VPN client application and connects to it. If the client application is not installed, the computer will try to do it for you. To allow the installation, simply click Allow, Next or Run for any messages that pop up.

If you are using Internet Explorer, the client will try to install itself automatically via Active X.

Allow the installation to take place and follow any instructions given.

Once the VPN client is installed click Finish.

When a connection has been established successfully a message on the screen will inform you that you are connected.

You are now connected to the school's network and can explore all accessible locations within the IP range defined for you.

Use your computer's Start menu to access applications or connect to other locations.

You will be able to type in the name of a location to access it directly as shown in the image below.

You can use the Microsoft Remote Desktop software to start a Remote Desktop Connection with any computer or server you require. This is normally found under the Start menu > Programs > Accessories > Remote Desktop Connection.

Enter the IP address of the computer you want to connect to.

You will be prompted to provide a username and password for that machine. ThYou will then be presented with that computer's desktop and can work with its resources directly.

When you have finished your work, remember to log off by going to the Start Menu and choosing Log Off.

If you are using a Mac, you can download a free app called Microsoft Remote Desktop from the App Store.

You will need to launch the app to enter the IP address of the machine you wish to connect to.

After the initial installation, you will need to open the Cisco VPN client and connect to rav3.lgfl.org.uk or rav3.trustnet.pro first before using a remote desktop application to connect to another machine.

Launch the client and connect. (The same process must be performed on Mac and Windows)

You will be prompted to enter your login details.

If you are associated with more than 1 school, by default, after logging in you will see only the settings that apply to the school that is recorded in USO as your main school.

To use the settings for any other establishment to which you may be linked, you should add the "@" symbol followed by your 7-digit DFE code after your username. This would appear as follows:

For example, a user whose USO account is jsmith553.998 who has a secondary association to a school with the DFE code of 998-5555 would enter:

jsmith553.998@9985555 to access the settings associated with that school

Please note you will need to full 7 digits of your DFE code after the "@" despite it already being included in your username.

Installing the VPN client manually

If you are not using Internet Explorer or the ActiveX installation for any reason, you can simply do a manual installation instead using Java.

You will then be prompted to do a manual installation. Click on the link to continue.

The application will be downloaded to your normal download location (e.g. Downloads folder).

Open and run the installer.

Click Next whenever prompted.

Click Install when the button becomes available.

When the installation is complete you will need to click the Finish button.

In order to connect to the network, you will need to use the Start menu to launch the Cisco VPN software.

On a Mac, simply locate it in your applications and launch the software from there.