Please enable JavaScript to view this site.

Support Site User Guide

Navigation: Service Desk > Raise a Support Case

For several establishments

Scroll Prev Top Next More

If you are a Nominated Contact at more than one establishment, you will be able to raise a support case on behalf of multiple establishments in a single support case.

You can add multiple schools individually, as described in this section, or you can add a group of schools.

 

To add a group of establishment, first select the group you wish to raise the case on behalf of and then click on the Add button, ensuring that the second drop-down list says "all of the below".

You can check which establishments the case will be raised on behalf of by clicking on the drop-down list.

 

Once the group has been added you will see it below the drop-down lists, along with a warning message.

 

Click Next when done.

See next:

Submit your support query