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LA settings configuration

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LA SMS administrators' configuration page

In order to view and change the settings on this page, LA-level users need to have the LA-level SMS Administrator profile AND SMS Sender profile added to their USO accounts. Both profiles are essential to be able to allocate credits.

School-level SMS Senders (including Head Teachers and Nominated Contacts) will see a different version of this page containing information relevant to their schools only.

When entering this page view, your LA will be named in a greyed-out field.

Text and email settings fields explained

Number of message credits purchased

This is filled in by Atomwide when credits are bought by the LA. The LA SMS administrator does not have the ability to alter this field.

 
Total number of message credits

 
Shows credits allocated to all schools within the authority to date. This number is calculated automatically by adding the credit allocations of all schools. This field cannot be edited.

 
Cost per message credit for schools

 
This is decided and filled in by the LA SMS administrator.


Send credit alert emails

 
This box can be ticked by the LA SMS Administrator. If the box is ticked, a Head Teacher will receive automated emails when message credits have fallen to a negative number informing them that additional credits must be purchased.

 

Activate trial or Allocate additional credits

 
The LA SMS administrator can select a school from the dropdown list and view the number of credits already allocated or allocate additional additional credits to that school by entering the number of credits to be allocated in this field.

 
Number of message credits
allocated

 
This field is read-only and is updated automatically when some amount of new message credits is entered into the field directly above this. The new total of message credits is automatically calculated and displayed.

 
Notes

 
A notes field below the credits allocated to a school is accessible to Atomwide staff only. Notes will be entered if needed and will be visible as a read-only field to relevant users.

 
Number of message credits used

 
This is calculated automatically for each school and cannot be edited.

 
Cost per message credit

 
This will show the cost decided by the LA and will be the same as the cost per message credit for schools field above. However, as school-level users cannot see the section above the school name, this repeated field makes the cost details visible to them.

 
How many emails can be sent per message credit

 
Shows the number of emails that can be sent for a single message credit. Unlike text messages, this ratio is not 1 to 1.

 
Email address that receives
inbound text messages

 
This is the address that receives any texts sent in reply to messages sent by AutoText. It can be set ONLY by a Nominated Contact who is also an SMS Sender.

 
Trust staff mobile numbers
received via AutoUpdate

 
The decision to trust staff mobile numbers can be made by the Head Teacher only. This tick-box will be greyed-out (unavailable) for all other users.

Please note that any change to this field will come into effect following the next scheduled data export via AutoUpdate (usually overnight).

After any change has been made, it is essential to click the Update button in the lower left corner. This ensures the changes take effect and adds it to the change log at the bottom of the page. The change log will display all changes made within the LA if no school is selected. If a school is selected, only the changes relevant to that school will be shown. Schools will see only changes relevant to them.

The View settings summary button in the lower right corner will produce a summary of all activity, stating how many credits have been allocated to each participating school and how many have been used.

Any school not yet using the USO-AutoText service is entitled to a free trial. The LA administrator will see a blue link called Activate trial below the school's name. The link appears only if the school has not yet used AutoText. The free trial can only be activated once. The selected school will receive 100 free credits that are not deducted from the number of credits purchased by the LA. Once the 100 credits are used up, the school can be allocated additional credits by the LA. A school can also purchase additional credits directly from Atomwide.